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Dotless Help Center

Verified answers on HWTV permits, RASID vehicles, Dubai Municipality approvals, VAT invoicing, compliance documentation, and 24/7 environmental & cleaning services across Dubai.

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Find verified answers on Dotless approvals, HWTV permits, RASID vehicles, VAT invoicing, payment terms, refunds, water tank cleaning certificate, and 24/7 waste & cleaning services across Dubai.

GENERAL

SERVICE COVERAGE & CLIENTS

BOOKING & OPERATIONS

BILLING & REGULATORY DETAILS

SAFETY & COMPLIANCE

WASTE & COMPLIANCE

CUSTOMER SUPPORT

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Dotless Help Center

GENERAL

Who is Dotless and what do you do?

Are your services legally approved in Dubai?

Are you approved by Dubai Municipality (DM)?

How many companies come under the Dotless group?

What are your primary business activities?

Where is your office located?

Does Dotless provide trading services? If yes, what products?

Do you work only in Dubai or across the UAE?

SERVICE COVERAGE & CLIENTS

Which areas do you serve?

Who are your main clients?

Do you serve residential and commercial clients?

BOOKING & OPERATIONS

How can I book a service?

Do you work 24/7?

How quickly can you respond?

Do you provide completion certificates?

BILLING & REGULATORY DETAILS

Is Dotless VAT registered?

Can I get a tax invoice?

Do you accept cash and bank transfer?

What are your payment terms?

Do you offer refunds?

Are there any non-refundable charges?

Do you offer maintenance contracts?

SAFETY & COMPLIANCE

Are your technicians certified?

Do you use safety equipment?

Do you conduct risk assessments?

Do you follow Dubai Municipality safety rules?

WASTE & COMPLIANCE

Do you use licensed vehicles for hazardous waste?

Do you provide disposal documentation?

Can you handle emergency waste spills?

CUSTOMER SUPPORT

How can I contact Dotless?

Still Need Assistance?